When to use: IG/FB DM (or email) is a creator collab pitch, not a customer support issue.
Hi there,
Thanks so much for reaching out — collaborations and creator partnerships aren't handled through our support team. Please send any partnership inquiries to marketing@lucyd.co and the right team will get back to you.
In the meantime, you can also tag @lucydeyewear in any content you create — we love seeing it!
Best,
Lucyd Customer Support
Internal: Close ticket. Tag Issue: Spam-PR. We use the tag to measure volume — Marketing can pull it if they want to mine for partnership opportunities.