How can we help?
Find answers about your Lucyd smart eyewear — orders, returns, warranty, prescriptions, troubleshooting, and more.
Common topics
Returns & refunds
How returns work, our 7-day window, and what’s refundable.
Warranty
1-year manufacturing-defect warranty. Lucyd Pro Insurance.
Shipping & tracking
When your order ships, how to track it, and what to do if it’s late.
Prescription lenses
How to add Rx, lens options, and PD measurement.
App & Bluetooth
Pairing, troubleshooting, voice assistants.
Bought on a marketplace?
Amazon, Walmart, TikTok Shop, Meta — returns and warranty there.
By product line
Products
Lucyd's smart eyewear lineup — Lyte, Armor, Reebok, Reebok Optical, Lucyd Optical, and AERO.
Lucyd Lyte
Our flagship smart-eyewear line. Calls, music, voice assistants — in a frame that looks like regular glasses.
Lucyd Armor
Sport-and-safety smart eyewear with high-curvature lenses for outdoor and workplace use.
Armor accessories & gear compatibility
Charging, lenses, swap kits, and which hard hats / ear protection work well with Lucyd Armor.
Lucyd Armor Vantage (LCD008-30)
A new addition to the Armor lineup — extended prescription range, Keyhole bridge for comfort, and more eye coverage.
Reebok smart eyewear (sport / sun)
Reebok-branded smart sunglasses and sport eyewear. For the prescription line, see Reebok Optical.
Reebok Optical
Smart eyeglasses for all-day optical wear — six frames, full prescription support, camera-free.
Lucyd Optical
Lucyd's own prescription smart-eyewear collection.
AERO — coming Summer 2026
Lucyd's next-generation smart eyewear. Launching Summer 2026.
Frame sizing guide
Already wearing a Lucyd? Use this guide to find a smaller or larger frame in the same line.
Can’t find what you’re looking for?
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